PRIVACY POLICY

This website, the address of which is https://disputes.legal (“the Site”) is owned and operated by Disputes Legal Pty Ltd (ACN: 666 371 919) (“Disputes Legal”, “we”, “us”, “our”), which is committed to ensuring the privacy of personal information as may be provided to Disputes Legal.

Disputes Legal is subject to the Australian Privacy Principles pursuant to the Privacy Act 1988 (C’th). We understand the importance of protecting your personal information. Accordingly, how we collect and use your personal information is explained in this Privacy Policy.

SCOPE OF PRIVACY POLICY

This Privacy Policy applies to all your dealings with Disputes Legal, which include, but are not limited to, when you use this website or engage us or enquire about engaging our legal services.


By using the website, engaging us, or contacting us, you consent and agree to this Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal Information includes information such as your name, date of birth, address, email address, age, sex, marital status, contact details, occupation, financial information, education and preferences. In your dealings with Disputes Legal, you may voluntarily offer personal information to us, including through this website when you make an initial contact enquiry, or through other correspondence, documents or forms by which we may assist you with your
matter.


Personal information will only be collected where it is reasonably necessary for us to provide you with legal services and with your consent (which will usually by our costs agreement with you).


We may also collect the following information for marketing or to help us improve the website:

Your server address.

    • Domain name.
    • The date and time of your visit to the Site.
    • The pages viewed and information downloaded.
    • The previous sites visited; and
    • The type of browser used.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Disputes Legal will only use your personal information for purposes for which you provided that information, as permitted by this Policy, or otherwise as would be consistent with the Privacy Act.

 

We do not collect personal information other than that which may be necessary for your matter.

 

We will not disclose your personal information to third parties unless you have provided consent to such disclosure or where that disclosure is required by law. In some cases you may be required to provide personal information about third parties to Disputes Legal or your information may be provided to us by a third party.  Disputes Legal will protect that information as set out in this Policy and on the basis you have received the third party’s consent to provide that information to us.


We may use your Personal Information for the following purposes:

    • Assessing whether we have a conflict of interest with anyone else as regards your matter.
    • Providing services to you (e.g. legal and other services).
    • Maintaining and developing our relationship with you.
    • Sending information updates, marketing materials or newsletters to you.
    • Organising events.
    • Maintaining and updating our records.
    • Verifying your identity.
    • Improving our services and our website.
    • Fulfilling our legal and professional obligations (including in relation to anti-money laundering).
    • Carrying out research, security and risk management.
    • Conducting searches and enquiries.
    • Contracting external service suppliers (e.g. barristers, IT, advertising, accountants).

TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?

We may disclose your personal information to other businesses who assist us in providing any
services or who perform any functions on behalf of you or Disputes Legal. This disclosure will
be on a needs basis and for the purposes as are contemplated by your dealings with Disputes
Legal.

SECURITY

Disputes Legal is committed to the security of your personal information and taking reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, disclosure.

 

We maintain a high level of physical and data security measures in light of current technologies. However, no data transmission over any data or communication service, including by email or via our website, can be guaranteed to be totally secure, and any transmission is at your own risk.

 

We are not liable for events arising from unauthorised use or access to your personal information.

MARKETING

If you are a client or have provided us with your contact details, we may from time to time, send you emails containing marketing materials or promotions of our products and services. However, you may unsubscribe from these marketing materials at any time by clicking on the unsubscribe option in the email or by sending an email to us. We will then remove you from the mailing list.

ACCURACY AND CORRECTION OF YOUR PERSONAL INFORMATION

We will take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete and up-to-date. However, the accuracy of information held by us depends on accuracy of information you supplied us. If you discover any information concerning you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us to correct.

COMPLAINTS

If you have concerns about how we handle your personal information, please notify us in writing.

 

Mail: PO Box 227, Cottesloe, WA, 6911.

Email: admin@disputes.legal

ACCESS TO YOUR PERSONAL INFORMATION

You can request access to your personal information held by us by contacting us as above.


We will give you access to the information in the manner you requested, if it is reasonable and practicable to do so. However, in accordance with the Privacy Act, there are some circumstances where we may refuse to grant you access or charge you a fee for you to have any such access.

NOTIFIABLE DATA BREACHES (NDB) SCHEME

In the event of a data breach affecting personal information, Disputes Legal will assess and evaluate the breach and will comply with its notification requirements under the Privacy Act.

CONTACT US

If you have queries on our Privacy Policy or have any comments or feedback, please contact us.

FURTHER PRIVACY INFORMATION

For more information about privacy issues and about protecting your privacy, you might wish to
visit the website of the Office of the Australian Information Commissioner at: www.oaic.gov.au